Ainahua

Frequently Asked Questions

1. Do you deliver?  What is the fee?
Yes we do!  Our delivery range is Paauilo to Waikoloa , Kohala Coast and N. Kohala including  Hawi and Kapaau.  Delivery fee ranges and starts at $7 for in town Waimea up to $35+ for Kapaau.  We use a trucking company to handle our Kona and Hilo areas starting at $25+.
2.  Do you ship flowers and leis to the Mainland?
We sure do!  We are certified by the state of Hawaii Department of Agriculture to ship a limited amount of cut flowers, compact arrangements and leis.  There is a box and Ag stamp fee starting at $15+ added to the cost of the items being shipped. Shipping items are at your own risk.  If there is a delay from FedEx, a refund will not be given. Shipping information must be filled out at FedEx.com - they require name, full address (No PO Box) including apartment/suite number when applicable, phone number, credit card and email address.  Shipping label can be printed out and brought in store or emailed to us and we can attach to the box.  We will schedule a pick up in store with FedEx.  FedEx is the most reliable courier to the States.  They do experience delays due to unforeseen weather conditions.  Please contact them with any questions 1-800-GO- FEDEX   
3.  Can I order online?
We do enjoying talking with you however we know sometimes you're shopping at 3 a.m.  Yes we do have online ordering set up.  You are able to place an order by clicking the link above under "Place an Order".  Credit card information may be shared with your order or you may request an invoice to pay direct.  Please note we will not fill your order until payment has been received.
4.  Which lei should I get?
Leis are unisex and are given for all occasions.  Factors in determining lei type include fragrant vs. non fragrant.  Specialty vs. simple and what are you using the lei for?  Fragrant flowers are Ginger, Pakalana, Pikake Puakenikeni and Tuberose.  Simple lei would be a Ti leaf or an Orchid single vs. a specialty lei such as Akulikuli or a double style Orchid mixed with Tuberose.       
5.  How long do leis last?
Leis are usually a one time use only.  Certain leis such as Rose rope, Kukui with Ti leaf and Maile do dry and keep some color and shape.
6.  Do you do weddings?
Yes we do!  We are available for a small elopement to an all-out extravaganza!  We are familiar with hotels and venues on the Kohala Coast and Waikoloa.  Please contact us at weddings@ainahuaflorals.com.  Please view our Facebook and Instagram pages and #ainahuaflorals to see pictures.  Visit our weddings website www.ainahuaweddings.com
7.  Do you do funerals?
Yes we can make flowers for funeral services.  Standing wreaths start at $200, shapes such as heart or circle start at $250 and casket spray start at $200. Please view our sympathy section by clicking from the link above.
8.  How long do the flowers last?
Tropical flowers are long lasting up to 14 days.  Certain varieties are stronger than others.  Rose and spring flowers last between 5-7 days.  
9.  How soon should I place my order?
It's recommended to place your order as soon as you know what you want to avoid having to settle with your second option. We take orders up to a year in advance.  Due to weather changes we may need to make substitutions based on what is available. 
10.  What are the flower arrangement dimensions?
Approximate dimensions are as follows (WxH):
Small, Medium, Large
One sided: 8" x 12", 14" x 24", 21" x 36"
Round :7" x 7", 12" x 12", 14" x 14"
Long and Low (LxWxH): 10" x 7" x 8", 18" x 8" x 9", 24" x 9" x 9"
11.  How often should I change/water my arrangement?
Flowers arranged in floral foam should be watered every 3-5 days.  If arranged in a glass vase the water should be changed every 3 days and bottoms of flowers trimmed.  Only the bottom 3"-5" of the stem needs to be in water.  Excess water may cause stems to rot faster giving a shorter vase life.   
12.  Where are you located?
Our physical location is 64-649 Ainahua Alanui, Kamuela, HI 96743.  Please use that address when using Google maps.  Please also see "Contact Us" page for more information.